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DiscountContactLenses.com retains the right to modify or discontinue this promotion at any time. Free return shipping is limited to a maximum of three returns in any one year period. Free returns offer only valid for residents of the contiguous U.S. and must be made within 365 days of the ship date. Halloween, specialty and made-to-order (RGP and other custom contact lenses) contacts are not eligible for return unless defective. For defective Johnson & Johnson VisionCare, Inc. and Bausch + Lomb contact lenses, please review their separate return policies. DiscountContactLenses.com cannot issue credit for products damaged in transit to DiscountContactLenses.com warehouses. Some credit cards may take up to 10 days for a credit to show on your account, so please allow up to 14 days for credit to be applied. PayPal users may see separate line items for the authorization, actual charge and refund. Please look for the refund line item before contacting us. DiscountContactLenses.com does not charge restocking or service fees. In the event that you are unable to print a return label, address your package, including the RMA number, and mail to the address below. DiscontContactLenses.com will reimburse you for the cost.